ARETE
ARETE training focuses on key workplace safety topics, including violence prevention, de-escalation, and bullying and harassment. Training will provide employees with the confidence and skills to safely respond to the continuum of client and customer conflict, from low-level agitation through to verbal abuse, aggression and escalated in-person threats.
InterLINK’s partnership with ARETE includes three online, self-paced training courses and optional live training by request.
Register NowQuick facts
- Online, self-paced & live training
- Open to all BC public libraries
- Learn more about ARETE
Program Details
Below are details about ARETE training, including information on costs, format, eligibility, and more.
Format
Online.
Courses
ARETE offers three online, self-paced training programs:
ARETE Workplace Violence Prevention and De-escalation (WVPD)
WVPD training gives employees the ability to assess customer/client behaviours and make safe and effective communication choices, all while managing their own emotions.
Length: 90 minutes
ARETE Workplace Violence Prevention 360 (WVPD 360)
The WVPD 360 course contains all of the same content from WVPD, plus an add-on module about safely requesting customer cooperation.
Length: 120 minutes
ARETE Workplace Bullying and Harassment
This training empowers employees with the skills, confidence and motivation to effectively speak up and address unwanted workplace behaviours before they escalate.
Length: 60 minutes
Live, online training is also available. Please reach out to us directly or use the registration form below to learn more.
Delivery
Self-paced. Participants will receive a dedicated access code from ARETE to access training. Once enrolled, participants have 30 days to complete the course. Review our ARETE & InterLINK info sheet for more information.
Live, online training is also available. Please reach out to us directly or use the registration form below to learn more.
Eligibility
All BC public libraries through their federations.
Costs
ARETE Workplace Violence Prevention and De-escalation (WVPD): $83
ARETE Workplace Violence Prevention and De-escalation 360 (WVPD 360): $120
ARETE Workplace Bullying and Harassment: $65
Live, online training and in-person training has associated fees.
Live ARETE Training
In addition to offering flexible, self-paced online training, ARETE also delivers each of their programs through live online sessions or in-person workshops, depending on your organization’s needs and preferences. These interactive formats provide opportunities for real-time engagement, discussion, and personalized support from experienced facilitators.
If you’re interested in bringing a live or in-person training to your team or would like more information about program options, please contact us directly or complete the registration form.
Frequently Asked Questions
ARETE FAQs
Browse through frequently asked questions to learn more about ARETE training.
Three.
ARETE Workplace Violence Prevention and De-escalation (WVPD)
WVPD training gives employees the ability to assess customer/client behaviours and make safe and effective communication choices, all while managing their own emotions.
ARETE Workplace Violence Prevention 360 (WVPD 360)
The WVPD 360 course contains all of the same content from WVPD, plus an add-on module about safely requesting customer cooperation.
ARETE Workplace Bullying and Harassment
This training empowers employees with the skills, confidence and motivation to effectively speak up and address unwanted workplace behaviours before they escalate.
ARETE training is offered primarily in an online, self-paced format.
Live, online training is available by request.
The cost of each self-paced, online courses varies:
ARETE Workplace Violence Prevention and De-escalation (WVPD): $80.96
ARETE Workplace Violence Prevention and De-escalation 360 (WVPD 360): $116.96
ARETE Workplace Bullying and Harassment: $62.96
For in-person or live training, there is a minimum rate of $2,300 + GST. Travel is billed separately, if applicable. Please reach out directly for more details.
InterLINK provides staff training through libraries or federations. Because of this, we work directly with libraries or federations for billing. We’re not able to invoice individuals.
If fees apply, InterLINK will invoice the appropriate library/federation.
Please contact us directly or use the registration form.
Get in Touch
Want to learn more about how InterLINK supports public libraries in British Columbia? Let’s connect.
Explore more InterLINK servicesCONTACT USProfessional Development
Alison Brierley, Strategic Projects Coordinator
