Customer Service
Customer service training helps you deliver more meaningful and effective customer experiences.
When
Self-Paced
where
Online
About
Developed by the UVic Gustavson School of Business, this online customer service training series helps individuals and organizations deliver more meaningful and effective customer experiences. Each level of training includes informative, actionable customer service skills
based on evidence-based frameworks.
There are three customer service levels of training to choose from:
Level 1: Ace the 3Rs
Level 2: Moments of Power to Elevate the Customer Experience
Level 3a: Develop a Service Strategy – Create a Service Organization that Shows Results
Level 3b: Make Service your Advantage by Building a Strong Service System
Learn more about Customer Service.
Register Now
Customer Service Registration Form
Use this form to register for customer service training.
- Registration open to all BC public libraries
- Online, self-paced training
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Costs
- Level 1: $37
- Level 2: $72.50
- Level 3a: $170
- Level 3b: $69
Learn more:
