Professional Development
Featured Event
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Professional Development
May 5, 8, 12, 26, 29 & June 2 | 1-3 pm | (+ two practice sessions TBD)
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Professional Development
Self-paced
AIDE’s training program provides practical communication strategies and actionable tips to support autistic individuals and people with intellectual disabilities in the library.
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Professional Development
Self-Paced
ARETE training provides employees with the confidence and skills to safely respond to customer conflict or workplace bullying and harassment.
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Professional Development
Self-Paced
Developed by the UVic Gustavson School of Business, this online customer service training series helps individuals and organizations deliver more meaningful and effective customer experiences.
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Professional Development
May 5, 8, 12, 26, 29 & June 2 | 1-3 pm | (+ two practice sessions TBD)
Coaching Foundations is an entry-level introduction to the power of coaching. Participants will learn fundamental coaching skills to employ in their daily roles.
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Professional Development
Live | 2026 dates based on interest
Coaching Advanced builds on the Foundations course with more theory and practice. It focuses on coaching for performance and deepening your skill set.
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Professional Development
Live | Various Dates
The Homelessness Services Association of BC (HSABC) offers training for individuals working in homelessness services.
