ARETE
ARETE training gives employees the confidence and skills to safely de-escalate potentially volatile interactions with customers. ARETE training also helps staff navigate and respond to bullying and harassment in the workplace.
When
Self-Paced
where
Online | In-Person Options Available
About Arete
ARETE training provides employees with the confidence and skills to safely respond to the continuum of client and customer conflict, from low-level agitation through to verbal abuse, aggression and escalated in-person threats. ARETE training can also help staff navigate and respond to bullying and harassment in the workplace.
ARETE offers three online, self-paced training courses to choose from:
ARETE Workplace Violence Prevention and De-escalation (WVPD)
ARETE Workplace Violence Prevention 360 (WVPD 360)
ARETE Workplace Bullying and Harassment
Register Now
ARETE Registration Form
Use this form to register for an ARETE course.
- Please note, the ARETE WVPD 360 course includes all of the content from ARETE WVPD, plus an add-on module related to safely requesting customer cooperation. We recommend taking either the WVPD 360 course OR WVPD, not both.
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